India experiences a significant number of cardiac arrests, with an estimated *7 lakh cases annually, and it also records over 4.5 lakh road accidents each year, resulting in around *1.5 lakh fatalities requiring immediate medical attention.
However, the medical system often lacks the proper management to deliver prompt patient care. The response time for emergency services in urban areas is more than half an hour, which poses a grave problem.
At RED.Health, we have bridged this gap by leveraging advanced technology to bring our ambulances’ estimated arrival time under 15 minutes, ensuring smooth access to ambulance services via our 24/7 assistance and centralized ambulance system.
Standby ambulances staffed with highly skilled clinical professionals and equipped with state-of-the-art medical equipment. On-call ambulances, strategically placed in over 550 cities, targeting high-demand areas for quick response times of less than 15 minutes. Using auto dispatch technology, assistance is promptly sent whenever needed.
Dedicated ambulances with reduced turnaround times (TATs) by 90%, ensuring immediate availability and rapid response to emergencies. This significant reduction minimises delays and enhances the overall efficiency and effectiveness of our emergency medical services.
Reducing operational costs by 50% for hospitals, our co-branded vehicles provide a significant advantage in terms of efficiency. Moreover, these vehicles enhance their visibility and reputation as reliable healthcare providers. These vehicles ensure an estimated time of arrival of less than 15 minutes, leading to better clinical outcomes.
Highly trained professionals equipped to deliver immediate and clinically effective medical care during diverse emergencies, with a focus on pre-hospitalisation care. With swift response to unforeseen incidents like cardiac emergencies and trauma injuries, our team ensures comprehensive support and medical aid.
RED.Health's dedicated helpline number ensures that no emergency call goes unanswered. With a response time of less than 2 seconds, our service guarantees effective medical probing. This is followed by a quick dispatch of our ambulance within 5 minutes, ensuring the patient reaches the hospital without delay.
Enhances visibility through professional medical support and well-organized events, boosting brand recognition. The presence of RED.Health’s ambulance and emergency services ensures enhanced safety, assuring attendees with prompt medical assistance. Additionally, our event hosting showcases the hospital's commitment to health and wellness, fostering goodwill between hospitals and the community by prioritizing attendees’ health and providing reliable medical services.
RED.Health is the world's first medical emergency response system to attain JCI Accreditation on a network level. With ISO certification for robust security controls, we ensure data protection, legal compliance, and quality service. With these credentials, hospitals emerge as clinically excellent, trustworthy, and reliable, offering secure medical transport services.
A dedicated helpline that connects you with a doctor within 2 seconds, providing personalized assistance for families navigating the challenges of distance. Our tailored solutions and round-the-clock support, managed by a dedicated account manager, ensure that families stay connected and supported no matter the distance.
RED.Health ensures hospitals meet NABH standards through regular audits. Our ambulances adhere to NABH requirements, providing hospitals with reliable and comprehensive support. Our trained staff includes BLS-certified professionals, with ALS expertise available on ALS ambulances. We maintain thorough compliance and documentation. conducting daily checks on vehicle functionality and equipment to ensure consistent readiness and reliability
Our 24/7 Assistance Center serves as a centralised emergency helpline for hospitals. This service allows hospitals to maintain the same contact number across all branches, ensuring patients have easy access to emergency care regardless of their location. Our trained professionals answer calls within 2 seconds and provide a call-back service for any missed calls to ensure continuous support.
We understand that to act as a reliable intermediary between patients and hospitals, a centralised system is essential. That's why RED.Health's centralised ambulance management services help hospitals streamline their emergency medical transport operations. Our services include a staffed concierge set up within the hospital to assist with organising transport, as well as emergency response services for on-site needs, long-distance transport, bereavement support, and air ambulances. Additionally, we provide centralized ambulance management and outsourcing for hospitals requiring additional support.
At RED.Health, we use our expertise and advanced technology to provide top-notch medical assistance services. Our Customer Relationship Management (CRM) system leverages the power of Al to enhance customer experience with real-time responses, reliability, and customised responses for maximum efficiency.
Our end-to-end medical emergency platform follows the "Trigger, Treat, Triage, and Transport" approach. We collect patient information within seconds for a hassle-free experience, accurately assessing the patient's medical condition via a dedicated helpline number.
Our auto-dispatch system is a technological cornerstone, significantly reducing TATs (Turnaround Times) by 90% and minimizing the possibility of manual errors, thereby saving critical time. Additionally, we use GIS (Geographic Information System) to connect patients with the closest ambulance based on their location and needs.
RED.Health's built-in technology is scalable, user-friendly, secure, and compliant. This strong foundation helps us deliver excellent healthcare services, improving patient care and outcomes through advanced technology.
Ambulances with an arrival time of under 15 minutes, ensuring prompt emergency medical assistance.
Dedicated ambulances with reduced turnaround times by 90%, minimizing delays for critical care.
Co-branded vehicles cut operational costs by 50%, enhancing hospital visibility and reputation.
Specializing in pre-hospitalization care, delivering immediate and effective medical assistance during emergencies.
24/7 standby and on-call ambulances with rapid response times.
Dedicated concierge services and on-call assistance with multilingual support
In what ways can RED.Health assist hospitals in meeting regulatory requirements for emergency medical services?
RED.Health is accredited by the Joint Commission International (JCI) and holds ISO certification. These accreditations reflect our commitment to maintaining the highest standards of quality and safety in our emergency medical services.
How does JCI Accreditation make RED.Health the best choice for Hospitals?
What kind of training and certification do RED.Health’s paramedics undergo to ensure top-notch care?
How does RED.Health assist hospitals in improving patient satisfaction and outcomes through its services?
What measures does RED.Health take to ensure the privacy and security of patient data during emergency responses?
How can hospitals leverage RED.Health’s co-branded vehicles for community outreach and public health initiatives?