ON-CALL DOCTORON-CALL DOCTOR

24/7 Centralized Emergency
Helpline Transforming Patient Care

INTRODUCTION


Emergencies can strike at any moment, and in such critical times, speed and efficiency are paramount to preventing situations from worsening. RED.Health offers unparalleled round-the-clock medical assistance with an impressively swift response time of under 2 seconds. Leveraging advanced technology, our on-call service seamlessly integrates in real-time for patients in hospitals, acting as a trustworthy bridge between patient and doctor. Our dedicated doctors continuously monitor the patient's medical condition, providing essential pre-hospitalization care.

INTRODUCTION
GOING OVER AND ABOVE WITH OUR 24/7 ASSISTANCE CENTRES

GOING OVER AND ABOVE WITH OUR 24/7 ASSISTANCE CENTRES

  • Time-saving and Efficient: Connect with an expert within seconds, ensuring prompt medical attention. Our ambulance network boasts an impressive ETA of less than 15 minutes, delivering rapid response when it matters most.
  • Centralized Emergency Helpline: Hospitals can retain the same contact number across all branches, streamlining emergency care access for patients.
  • Clinically Supervised: Our first responders are always guided by doctors, ensuring that every response is clinically sound and effective.

Backed by Technology

Backed by Technology

At RED.Health, we use our expertise and advanced technology to provide top-notch medical assistance services. Our Customer Relationship Management (CRM) system leverages the power of AI to enhance customer experience with real-time responses, reliability, and customised responses for maximum efficiency.

Our end-to-end medical emergency platform follows the "Trigger, Treat, Triage, and Transport" approach. We collect patient information within seconds for a hassle-free experience, accurately assess the patient’s medical condition via a dedicated helpline number, and efficiently dispatch ambulances using GIS (Geographic Information System) to connect patients with the closest ambulance based on the patient's location and needs.

RED.Health's built-in technology is scalable, user-friendly, secure, and compliant. This strong foundation helps us deliver excellent healthcare services, improving patient care and outcomes through advanced technology.