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RED CONCIERGERED CONCIERGE

Your Wellness, Our Priority: Concierge
Care Redefined

INTRODUCTION

A dedicated helpline that connects you with a doctor within 2 seconds, providing personalized assistance for families navigating the challenges of distance. Our tailored solutions and round-the-clock support, managed by a dedicated account manager, ensure that families stay connected and supported no matter the distance.

Our 24/7 concierge services are also designed to address the unique needs of corporate employees, HNIs, VIPs, and CXOs, offering personalised solutions and comprehensive support.

INTRODUCTION
Admission Assistance

Admission Assistance

  • Pre-hospitalization Care: Receive comprehensive support before reaching the hospital, including ambulance services and comfort measures, with patient care as our top priority.
  • Hospital Selection: Benefit from assistance in selecting the most suitable hospital for your specific healthcare needs.
  • Air Ambulances: Access to air ambulances for swift and efficient transfer to medical facilities whenever required.

Bedside Assistance

Bedside Assistance

  • Nursing Support: Receive expert nursing care and assistance during hospital stays.
  • Caretaker Services: Ensure comfort and support with dedicated caretakers.
  • Diagnostic Tests at Home: Convenience is key, with diagnostic tests conducted in the comfort of your home.
  • Medicine Delivery: Stay on track with medication schedules through timely medicine delivery services.
  • Doctor Connect: Connect within 2 seconds, and enjoy seamless communication with healthcare professionals at any time.
  • Food Services: Access to nutritious meals tailored to your dietary requirements.

Customer Service

Customer Service

  • Dedicated Relationship Manager: Your healthcare advocate ensures your needs are met.
  • Escalation Matrix: Streamlined processes for efficient issue resolution.
  • Grievances and Feedback: Your feedback is valued and helps us continually improve our services.

Discharge Assistance

Discharge Assistance

  • Ambulance Services: Medevac services ensure safe and prompt discharge from medical facilities.
  • Follow-up Doctor Connect: Seamless transition to post-discharge care with continued access to medical professionals.

REAL-TIME MONITORING FOR PROMPT MEDICAL ASSISTANCE

REAL-TIME MONITORING FOR PROMPT MEDICAL ASSISTANCE

By implementing whitelisting numbers, RED.Health ensures a personalized and secure healthcare experience for each individual to prioritize communication channels between patients, their families, and healthcare providers.

Additionally, our concierge services offer one-on-one assistance from dedicated service providers, available 24/7, to navigate the healthcare system and meet your healthcare needs. With real-time monitoring and health profiling, we ensure maximal effectiveness in managing your health status.

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